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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yamileth L.

October 14, 2024

5  out of  5
rating by Yamileth L.
"Thank you Carter for making the process as smooth as possible! Highly recommended."
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Monica

October 11, 2024

5  out of  5
rating by Monica
"Carter is very pleasant to communicate with. He was very polite, pleasant, and informative with the insurance quotes we needed. If you’re out shopping for insurance, I am confident Carter has some great rates for you!"
We responded:
"Thanks for the review, Monica! Glad Carter was able to get you taken care of!"
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Lisa Gifford

September 30, 2024

4  out of  5
rating by Lisa Gifford
"We have been with State Farm for a few years. We couldn’t believe how much our other car insurance went up each year- even without an accident. I feel like State Farm understands our needs and would be there for us, if we did have a claim. Today we added a vehicle, I spoke to an Ashley. She understood my needs and helped me to find the best price balanced with those needs. Car insurance is an expensive thing- but something you want to make sure you have coverage for if the unfortunate need comes up. I feel like having an agent local is important. If I have a specific question, I know & trust the person I’m getting the information from. They have always been Kind, helpful, and professional to our family."
We responded:
"Thank you for the kind words, Lisa! Glad to have you as a customer! "
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Denny

September 24, 2024

4  out of  5
rating by Denny
"Pretty smooth getting the renter policy set up"
We responded:
"Thank you for the review!"
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Malini Wijesinghe

September 24, 2024

5  out of  5
rating by Malini Wijesinghe
"As a first-time American car insurance buyer, David explained everything to me and let me make the decisions about the type of insurance I thought was best for my situation. He was very helpful and found be a great rate!"
We responded:
"It was great talking with you Malini, glad we could help you with setting up insurance for the first time!"
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Tammy Blanck

September 19, 2024

5  out of  5
rating by Tammy Blanck
"Jake was awesome! Very helpful with explaining details and answering my questions. He was honest and efficient. Thank you Jake!"
We responded:
"Thanks so much for the review Tammy, glad to hear Jake got you taken care of! "
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Blair Ballard

September 16, 2024

5  out of  5
rating by Blair Ballard
"I just moved to rochester all the way from Texas and needed to change my policy quickly. Carter was super helpful and made the process so easy. I only had to answer a few questions over the phone and he did the rest! Carter was awesome and even found an extra discount for me! He made changing my policy way less stressful! Thank you!!"
We responded:
"Thanks for the 5 star review, Blair. Welcome to Minnesota! "
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Catherine Erding

September 12, 2024

5  out of  5
rating by Catherine Erding
"Fast and easy."
We responded:
"Thanks so much for the review, Catherine!"
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Connor Cleveland

September 12, 2024

5  out of  5
rating by Connor Cleveland
"David made switching to State Farm easy and stress-free. He took the time to explain our policy clearly, ensuring we fully understood everything. Highly recommend his assistance!"
We responded:
"Thanks for the review, Connor!"
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Saprina Bradley

September 11, 2024

5  out of  5
rating by Saprina Bradley
"Ashley has been amazing to work with though this transition. I was with another State Farm agent when he retired. Thankfully, he passed us onto David Jorgenson before he retired. I am 2nd generation State Farm insurance policy holder."
We responded:
"Thanks for the review Saprina!"
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gale renee

September 11, 2024

5  out of  5
rating by gale renee
"Fast, friendly got it right the first time"
We responded:
"Thanks so much for the review, Gale!"
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Mylie Warlick

September 9, 2024

5  out of  5
rating by Mylie Warlick
"I received a response within minutes of my online inquiry and once I provided a convenient time to go over details over the phone, Jake called promptly to help me with my quote. After a short call I had competitive quotes with the comprehensive coverage I was looking for and more. Jake even gave me information for the licensing bureau so I could easily find the location to update my license. Overall it was a very quick and pleasant experience!"
We responded:
"Thanks so much for the review! Glad we were able to provide you with a pleasant experience! "
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Debra Larson

August 28, 2024

5  out of  5
rating by Debra Larson
"David and Ashley have made the transition to a new State Farm office very easy and accommodating. Requests are handled within minutes of asking and with a thorough explanation."
We responded:
"Debra, thank you for your wonderful review. I'm glad to know that Ashley and our office could make your transition to our office smooth and accommodating. We always aim to handle requests promptly and provide thorough explanations. If you need any further assistance, feel free to reach out. - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Tiffany Hansen

August 26, 2024

5  out of  5
rating by Tiffany Hansen
"David was SUPER knowledgeable and helpful in making the best decision for me! He set the customer service bar high! Needless to say I switched to State Farm!"
We responded:
"Thank you so much, Tiffany! I’m thrilled that I could help you make the best decision for your needs. It’s great to know that you had a positive experience, and I’m glad you chose State Farm. I’m here anytime you need assistance! - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Melissa Vale

August 26, 2024

5  out of  5
rating by Melissa Vale
"I had the pleasure of speaking with Jake. He is amazing at his job!! It was so smooth and easy to get switched over. Thank you so much!!!"
We responded:
"Thank you, Melissa! I’m thrilled to hear that Jake provided you with outstanding service and made your transition smooth and easy. Your kind words mean a lot to us, and we’re always here to help with any of your insurance needs! - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Shannen Kier

August 26, 2024

5  out of  5
rating by Shannen Kier
"I was hesitant to switch insurance companies, assuming it would be a hassle. However Jacob made the process very easy. He was helpful, answering all my questions and concerns, very friendly!!"
We responded:
"Shannen, thank you for your kind review. I'm glad Jacob could make the switch easy for you and address all your questions. We're happy to have you with us. If you need any further assistance, feel free to reach out. - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Rory Kramer

August 22, 2024

5  out of  5
rating by Rory Kramer
"I purchased a new vehicle and Ashley, the office assistant, was helpful and courteous in getting the vehicle added to my policy."
We responded:
"Rory, thank you for your positive review. I'm glad Ashley was able to assist you with adding your new vehicle to your policy. We appreciate your feedback and are here for any future needs or questions. - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Maddy Karcz

August 21, 2024

5  out of  5
rating by Maddy Karcz
"David was such a help setting up insurance after my move!"
We responded:
"Maddy, I'm glad I could assist you with setting up your insurance after your move. If you have any further questions or need assistance in the future, feel free to reach out. - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Brittany Gray

August 20, 2024

5  out of  5
rating by Brittany Gray
"Jake was very informative and assisted me in making a decision very quickly. He knew what I needed and was also patient when I thought I was the expert. Definitely recommend!!!"
We responded:
"Jake, thank you for your positive feedback. I'm glad Jake was able to provide you with the information you needed and assist you in making a quick decision. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Isaac Kasten

August 16, 2024

5  out of  5
rating by Isaac Kasten
"Ashley was awesome, and she helped answer my questions and find what I needed."
We responded:
"Hey Isaac, Thanks for the awesome review! I'm glad Ashley could help answer your questions and find what you needed. We appreciate your feedback and are here if you need anything else. - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Alysha Gervais

August 15, 2024

5  out of  5
rating by Alysha Gervais
"Ashley was incredibly helpful when I spoke with her. She listened to my concerns and provided excellent customer service. Ashley was very professional and knowledgeable. She made me feel comfortable and at ease during our conversation. I would recommend her to anyone who needs help with their insurance needs."
We responded:
"Alysha, thank you so much for the kind words! I'm glad Ashley could help you out and make you feel comfortable. She's definitely a valuable part of our team and we will pass on your praise to her. If you need anything else, we're here for you. - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Cassandra Gruhlke

August 13, 2024

5  out of  5
rating by Cassandra Gruhlke
"David was very nice, went over details and answered my questions honestly. Made the process easy and trusting."
We responded:
"Hey Cassandra, Thanks a lot for the awesome review! I'm glad I could make the process easy and answer all your questions honestly. If you ever need anything else, feel free to reach out! - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Kiley Ohlrogge

August 11, 2024

5  out of  5
rating by Kiley Ohlrogge
"I recently had the pleasure of talking with Ashley for my insurance needs, and I couldn't be more satisfied with the experience. Ashley demonstrated exceptional professionalism and knowledge and was able to answer my questions and address my concerns."
We responded:
"Thanks a lot for sharing your experience with us Kiley! I'm really glad Ashley could assist you with your insurance needs. Her professionalism and knowledge are truly top-notch. If you need further assistance, we're here for you! - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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backyard boy

August 10, 2024

5  out of  5
rating by backyard boy
"Ashley was super helpful and I learned a lot about insurance."
We responded:
"Hi! Thanks for the awesome review! I'm glad Ashley could help you out and provide valuable information about insurance. If you have any more questions or need further assistance, feel free to reach out anytime. - David Jorgenson - State Farm Insurance Agent, Rochester, MN"
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Beth Joyner

August 8, 2024

5  out of  5
rating by Beth Joyner
"Ashley was delightful, kind and helpful, sending me the requested documents quickly. It's nice to be so well taken care of by Ashley and all the staff at State Farm!"
We responded:
"Hi Beth, thanks a lot for your awesome review! I'm really happy Ashley could help you out so quickly and kindly. Our team always aims to take great care of our customers. If you need anything else, we're here for you! - David Jorgenson - State Farm Insurance Agent, Rochester, MN"